Free Legal Help for Maine's Seniors
If you need help with a Medicare Part D appeal call 1-877-774-7772
Otherwise call our HelpLine: 1-800-750-5353
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Table of Contents

Getting Started - The Basics

About Enrolling

Costs and Coverage

Problems Getting Your Drugs Under Your Plan

Other Common Problems / Changing Plans

Information for Medicare Providers

FORMULARY LINKS AND FORMS
FOR DUAL/DEL 2008 MEDICARE PART D PLANS


Provider list

Aetna Medicare Rx Essentials Prescription Pathway
Cigna Medicare Rx RxAmerica
First Health Premier SilverScript
Fox RX Care Sterling Rx
Humana Unicare
Health Net United Healthcare (AARP)
Medco Medicare Prescription Plan Wellcare
Member Health MaineCare links / CMS standard form

Aetna Medicare Rx Essentials

Aetna Website

Standard Form

2008 Aetna Medicare Comprehensive Formulary (.pdf)

2008 Aetna Formulary Search Tool
Directions:
Step 1: Click on Medicare Plans
Step 2: Choose Three Tier Open Formulary
Step 3: Click on “Medicare Medication Search”
Step 4: Begin Searching by Drug or Therapeutic Class

Prior Authorization Line: 1-800-414-2386

Customer Service: 1-800-529-5586
Members: 1-877-238-6211

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Cigna Medicare Rx (Plan One, Plan Two Enhanced)

Cigna Website

Cigna 2008 Formulary Search Tool (For .pdf versions of Plan One and Plan Two, follow links.)

Standard Forms
Coverage Determination Form

Prior Authorization: 1-800-558-9363

Customer Service: 1-800-735-1459
Members: 1-800-222-6700

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First Health Premier (First Health Premier Plan)

First Health Premier Website
Providers Website

2008 Premier Comprehensive Formulary(.pdf)

Formulary Search Tool

Forms:
Standard Form
Coverage Determination, Prior Authorization, Appeals and Grievance Procedures Forms

Prior Authorizations (Urgent Requests Only): 1-800-551-2694
Exceptions / Prior Authorizations Fax: 1-800-639-9158

Customer Service: 1-800-588-3322
Members: 1-866-865-0662

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Fox RX Care

Fox Rx Care Website

2008 Formulary (.pdf)

Medication Search Tool

Provider Information and Forms
Prior Authorization Forms

Customer Service: 1-866-369-7979
Prior Authorization Line: 1-877-369-9564
Prior Authorization Fax: 1-866-369-7978
Pharmacy Help Line: 1-800-364-6331

Customer Service/Members: 1-888-369-7979
(TTY/TTD) 1-866-369-7373

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Humana (Humana Standard)

Humana Website

2008 Humana Formulary Search Tool

Forms:
Coverage Determination Form (CMS Standard)
Prior Authorization Form

Prior Authorization Line: 1-800-555-2546
Prior Authorization Fax: 1-877-486-2621
Appeals Line: 1-800-457-4708

Customer Service: 1-800-706-0872
Members: 1-800-281-6918

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Health Net (Orange Option 1 and 2)

HealthNet Website

Formularies:
Formulary Search Tool for Orange Option 1
Orange Option 2 (.pdf)
Drugs Requiring Prior Authorization (.pdf)

Forms:
Prior Authorization Form
Coverage Determination Forms: There are no required forms for this procedure; Physicians can call the PA line:
1-800-867-6564 to initiate.

Prior Authorization Line: 1-800-867-6564
Prior Authorization Fax: 1-800-977-8226
Override Requests: 1-800-693-8951

Customer Service/Members: 1-800-606-3604 or 1-800-949-0166

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Medco Medicare Prescription Plan (Value)

Medco Website

Exception forms

Formulary

Prior Authorization Line: 1-800-935-6103

Customer Service/Members: 1-800-758-4531

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Member Health (Community Care Rx)

Community Care Rx Website

Physician/Pharmacy Support Line: 1-866-684-5395 or TTY/TDD 1-866-684-5351 (Mon. – Sat. 7:00am to 10:30pm ET)

Formulary Search Tool
2008 CCRX Basic Plan Comprehensive Formulary (.pdf)

Forms can be found by looking up the coverage of specific drugs under the search tool, by contacting Legal Services for the Elderly 1-877-774-7772, or by calling the Community Care Rx Prior Authorization Line (below)

Exceptions/Prior Authorization Line : 1-866-316-6049
Appeals and Exceptions Fax: 1-866-868-0858

Customer Service/Members: 1-866-684-5353
(TTY/TTD) 1-866-864-5351

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Prescription Pathway (Bronze)

Prescription Pathway Website

Standard Forms

2008 Comprehensive Formulary and Formulary Search Tool

Prior Authorization Line: 1-800-311-0594

Customer Service: 1-877-269-1151
Members: 1-800-766-3233


RxAmerica (Star Plan)

RxAmerica Website

2008 Comprehensive Star Plan Formulary (.pdf)

Standard Forms

Exceptions / Prior Authorization Line: 1-866-549-0991
Exceptions/Prior Authorization Fax: 1-866-855-2676

Customer Service: 1-877-279-0370
Members: 1-800-429-6686

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SilverScript

SilverScript Website

2008 Comprehensive Silverscript Formulary
Click on "Comprehensive Formulary" or "Drug List Look-Up" to search coverage of drugs

Coverage Determination Form

Exceptions and Prior Authorizations: 1-800-294-5979
Exceptions Fax: 1-866-884-9475
Prior Authorization Line: 1-800-294-5979

Customer Service: 1-866-552-6106
Members: 1-866-235-5660

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Sterling Rx

Sterling Rx Website

2008 Comprehensive Formulary (.pdf)

Standard Form

Prior Authorization Line: 1-800-294-5979

Customer Service/Members: 1-866-552-6105
(TTY/TTD) 1-866-552-6288

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Unicare (Medicare Rx Rewards)

UniCare: MedicareRx Rewards Website

Formulary: Not posted on web. Providers must contact Unicare directly.

CMS Standard Form

Appeals and Exceptions Fax: 1-800-204-0015
Prior Authorization Line: 1-800-678-3784

Customer Service: 1-866-892-5334
Members: 1-800-928-6201

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United Healthcare: AARP Medicare Rx Plan (Preferred and Saver)

AARP Medicare Rx Plan Website

Look up drug coverage through the Search Tool

Formulary: Please use Search Tool or contact Legal Services for the Elderly or AARP directly

Medication Prior Authorization Request Form

Prior Authorization Phone: 1-800-711-4555
Prior Authorization Fax: 1-800-527-0531

Customer Service: 1-866-255-4835
Members: 1-888-865-5575

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WellCare (Signature and Classic)

WellCare Website

Physician/Pharmacist Number: 1-866-800-6111 option 2, TTY/TDD 1-888-816-5252, Monday through Friday 7:00 a.m. – 10:30 p.m. EST

Formulary:
2008 WellCare Signature Comprehensive Formulary (.pdf)
2008 Classic Comprehensive Formulary (.pdf)
WellCare Formulary Search Tool

Coverage Determination Form

Appeals Fax: 1-866-388-1766
Exceptions Fax: 1-866-388-1767
Phone Number for Expedited Appeals and Exceptions: 1-800-960-2530, extension 4002

Customer Service/Members: 1-888-547-5252
(TTY/TTD) 1-888-816-5252

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MaineCare Member Services: 1-800-977-6740

The MaineCare site has MaineCare/DEL Formularies and Prior Authorization Forms (not Medicare Part D).

The CMS website has a standard form for coverage determinations under Medicare Part D, together with instructions for completing the form.



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